From: Julia Maxton [info@smrcoc.ccsend.com] on behalf of Julia Maxton [hschreck@primedayton.com]

Sent: Tuesday, September 06, 2011 10:13 AM

To: memberservices@smrcoc.org

Subject: The Business Advisor - September 2011

Attachments: _Certification_.txt

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SMRCOC Is Your Chamber Resource and Your Business Source.

September 2011

MY SIDE OF THE CONVERSATION  

What are you telling me?

A lot of conversation these days centers around something sad that is occurring in all sectors.

"This" phenomenon is called many things - apathy, distraction, bad manners, isolationism, whatever.

The bottom line is there seems to be nothing that can motivate folks to focus or plan on anything other than at the present and how it concerns them.

That's fine I guess if you live alone, need no future, and could not care less about your peers.  I hate to see it occurring.

"This or It" means that meetings, charity events, games, speakers, how to's that require a time, place, date and overhead income are failing regularly.

Chamber leader's talk, wedding planners talk, educators talk, business executive's talk, - we all are experiencing "This or It".

We have found no solutions; we have no magic fix either.

I don't know if you have begun to notice - but we all are calling UNCLE!  We all agree to give up the challenge and cut back.  You are beginning to see the end as organizations put a hold on many traditional gatherings and meetings, beautifully planned, anticipated and important events.

They soon will be no more; calendars will be empty, charities out of funds, people skills totally replaced by a "web" button.

Please accept my apology beforehand; I hate to give up on these gatherings and meetings that I used to look forward to, how about you?  Will you miss them when they are gone or will you be too busy to notice?

Julia Maxton, President

We are all looking for that magic bullet that will reverse the course and lead us back to prosperity. I say referrals! Think about it. When was the last time you referred business to a friend or more importantly to a fellow Chamber member? For that matter when was the last time that you referred a new business to the Chamber? When we fail to refer to each other that is a lost business opportunity. As a result that piece of business may very well be lost to the local and maybe even to the area economy. Without this important piece of the business puzzle we all suffer. All businesses depend on referrals, be it a chain, a mom and pop operation or outside sales. We live or fail by referrals from our customers, friends and business associates. We are all busy and stressed by our countries financial situation and the state of the local economy. This sentiment is echoed in my everyday conversations with members and prospective members. The next time the opportunity arises be sure to find out if there is a Chamber member that you can refer to and do so. If you know of a new business moving into the area let them know about the South Metro Chamber. Help to make and keep our local (South Metro) economy strong. 

2011 BUSINESS AWARD NOMINATION FORM

NEW FORMAT!

The South Metro Regional Chamber of Commerce will honor one business this year for its excellence and entrepreneurship.  The award will be presented at the Annual Meeting and Business Awards Breakfast on October 26, 2011 at the beautiful, Gallery at Yankee Trace. Nominations will be accepted from member city, governments, school districts and from business members in good standing.  The Award that will be presented is "Business of the Year award". (There will be one winner) Please make copies of this form and use one form per nomination.   All nominations must be signed and dated before September 28, 2011.  

Annual Business of the Year Award - Selection by a panel of Chamber members

* Criteria *- This award will be presented to one South Metro Chamber Business members who:     Focus's on Customer Service

• Consistently demonstrate the highest level of integrity and ethical behavior in business
• Set the standard for superior customer satisfaction
• Exhibit an outstanding commitment to their employees and community
• Support the South Metro Chamber's commitment to excellence
• *Have been South Metro Chamber member in good standing (Minimum of 1 year, call 433-2032 x 100 for eligibility)
•  Active in Chamber activities

This award will be presented to one Chamber member business. Two runner-up finalists will also be recognized:

*Category - Small (1 - 10 employees)      Medium (11 - 50 employees)    Large (50+ employees)                                      

NOMINATION DEADLINE:  FRIDAY, SEPTEMBER 28, 2011

Complete form available at Chamber office or online.
Click here to be direct to the form:
 2011 Business Award Nomination Form

Wear the Promise

The South Metro Regional Chamber of Commerce is pleased to announce it's innovative

"Customer Service Promise" Campaign.

 Available immediately are bright green Customer Service Promise silicone bracelets designed for business's to provide for every employee to wear as a reminder of the #1 business success secret - Customer Service.

Each green bracelet, which is the color of money, comes with a printed copy of the Chamber's Customer Service Promise as well.

President Julia Maxton states, "With a fluid economy, a customer service focus is a sure way to stabilize the bottom line.  Every customer is a gift; every return customer is acknowledgment of approval." 

This Chamber initiative is highly successful at all levels.

To purchase bracelets for all your employees call: Julia Maxton (937) 433-2032 x 103.

2011 CALENDAR OF EVENTS - SAVE THESE DATES!*  

Metro Breakfast    

Champps Americana, 7880 Washington Village Dr.Centerville

Fourth Tuesday of each month: Sept 27, Nov 22

7:30-9:00 a.m.

$12.00 per person/members $17.00 per person/ non members

Members / Non Members - $25.00 at door  

Features excellent topics and speakers!

Sponsored By: Grandview Hospital, Southview Medical Center, Sycamore Medical Center,  Weber Jewelers, Hunter Consulting Co. & Cox Media Group  

September Metro Breakfast Flyer

Women Who Work - Series   

Champps Americana, 7880 Washington Village Dr. Centerville

First Wednesday of each month: Sept 7, Oct 5, Nov 2, Dec7 

5:00 - ? p.m.

COD Beverages (happy hour prices) Reservations not necessary

Sponsored By: Champps Americana & Weber Jewelers 

Woman Who Work Flyer 

SMRCOC & Miami Valley Hospital South presents: Health Works!

One of our best events ever!!! 

"Hormones and Sexuality - A Guide to Understanding the Ever-Changing Hormones of the Opposite Sex" 

Miami Valley Hospital South, 2400 Miami Valley Dr. Centerville : MVHS  Sunroom 

J.Scott Bembry, MD of Premier OB/GYN   

Thursday: Sept 15

11:30 - 1:00 p.m.

Cost: $7.00 (includes Healthy Lunch/ Beverage)

Must RSVP by September 13th (937) 433-2032 x200

Health Works Flyer

Save these DATES for Future Health Works Lunches:  

October 20th

November 17th

December 15th

ADULTS ONLY

Small Business Protection Series II 

"Cyber for Small Business" 

Bravo, Dayton Mall Miamisburg Centerville Rd. 

Wednesday, October 12

Registration 11:00 a.m. / Buffet Lunch 11:15 a.m. / Presentation 11:30 - 12:30 p.m. 

Cost: Members $30.00 and Non Members $40.00

Cyber for Small Business Flyer

Annual Breakfast & Business Awards 

The Gallery at Yankee Trace, 10000 Yankee St Centerville 

Wednesday, October 26  7:15 a.m. - 9:00 a.m.

No payment at the door

Sponsored By: Grandview Hospital, Southview Medical Center,  

Sycamore Medical Center, Weber Jewelers, Hunter Consulting Co., Cox Media Group & Wright Patt Credit Union  

Exploring Ireland Trip (Dublin & Killarney)

8 days ● 8 Meals: 6 Breakfast ● 2 Dinners

Wednesday, November 9-16

Contact: Greg Wingham, Joy Tour & Travel (513) 777-8221

Sponsored By: South Metro Regional Chamber of Commerce 

Ireland Flyer

Annual Holiday Feast

Sycamore Creek Country Club 8300 Country Club Lane Springboro

Wednesday, December 14 11:00 a.m. - 1:00 p.m.

NO payment at the door

Sponsored By: Grandview Hospital, Southview Medical Center, Sycamore Medical Center, Weber Jewelers, Hunter Consulting Co. & Cox Media Group  

For more information on any event visit www.smrcoc.org

SOUTH METRO CHAMBER 2011 - BUSINESS OPEN HOUSES!

Presented by: Centerville, Miami Township, Miamisburg, Washington Twp.,  

& West Carollton

"We advocate for business needs to assure economic vitality in our region!"

(Adults only, reservations required, guest welcome)

No-charge events

Centerville Coin & Jewelry       

Centerville Coin & Jewelry, 38 W Franklin St., Centerville

Thursday, September 22  5:00-7:00 p.m.

Zig Zag Gallary    

Zig Zag Gallary, 101 E. Alex Bell Rd., Ste. 172, Centerville

Thursday, November 3  5:00-7:00 p.m.

All no charge events made possible by our supporting cities and townships

Use our convenient reservation line (937) 433-2032 ext 200 for quick registration

AS A COURTESY - RESERVATIONS REQUIRED

*Adults Only*  

For more information on the business open houses visit www.smrcoc.org

In This Issue

My Side of the Conversation

Magic Bullet: Referrals

2011 Business Award Nomination Form

Wear the Promise

Calendar of Events 2011

Business Open Houses

Ireland Update

Stay Connected

SMRCOC.org

Voss Auto Network

Visit Voss Auto

Voss Cadillac

Visit Voss Cadillac

Monco
Visit Monco

Prime

Visit Prime

DP&L
Visit DP&L

For more information about

how you can advertise  

your business through  

this monthy e-newsletter  

please contact

memberservices@smrcoc.org  or 937 433 2032 ext 102.

2011 BUSINESS AWARD NOMINATION DEADLINE:  FRIDAY, SEPT. 28, 2011

2011 Business Award Nomination Form

Please fax or mail to:

South Metro Regional Chamber of Commerce

7887 Washington Village Drive, Suite 265

Dayton, OH 45459

(937) 433-2032

(937) 433-6881 Fax

EXPLORING IRELAND TRIP

Highlight...Dublin *Killarney * Irish Evening 

8 days ● 8 Meals: 6 Breakfast ● 2 Dinners

Wednesday November 9-16

Space is limited and will be handled on a first come, first served basis, so book early!

Contact Greg Wingham at  Joy Tour & Travel  

[(513) 777-8221] for more information.

*EVENT RESERVATION POLICY

All reservations for Chamber events have a cancellation date, usually one week prior to the event (check our website at www.smrcoc.org or event invitation). This date represents a guarantee from the Chamber to the event facility concerning payment and commitment, no exceptions.  Please be responsible and honor that date to assist this office in managing our budget.  All event registrations will only be accepted IN ADVANCE by check or credit card.  We will not offer payment at the door. 

No refunds after cancellation date or 3 days prior including lack of attendance.   

Adults only!   

Reservations required.

STAY CONNECTED TO SMRCOC 

On the web at www.smrcoc.org

For more information on membership and application please visit

http://www.smrcoc.org/join/

or contact member services at 

memberservices@smrcoc.org  or 937 433 2032 ext 102. 

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South Metro Regional Chamber of Commerce | 7887 Washington Village Drive | Ste 265 | Dayton | OH | 45459